AML for Practitioners: Know Your Customer
Included with TrainMeUK — no separate course purchase required.
Apply customer due diligence, recognise when enhanced checks are needed, and keep the 2026 changes in mind.
- Assign to
- Staff in regulated firms
- Duration
- 30 minutes
- Evidence
- 12-question quiz
- Your version
- Editable
What they will be able to do
- Apply customer due diligence, including beneficial ownership.
- Recognise when enhanced due diligence is required.
- Describe the main 2026 amendments to the Money Laundering Regulations.
The course
- 01Customer due diligence
- 02Enhanced due diligence
- 03The 2026 changes
- 04Monitoring and reporting
The decision they practise
In the main activity, “Fix Ewan’s client file”, learners rewrite a realistic document line by line and see the effect of each choice. In “It’s a big fee, Ewan”, a face-to-face conversation, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “Which level of due diligence?” and “Peeling back the ownership layers”.
How you know they finished
The 12-question quiz mixes multiple choice and sequencing questions and returns to the opening story.
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Money Laundering Regulations 2017 (as amended)
- Proceeds of Crime Act 2002
- Sanctions and Anti-Money Laundering Act 2018
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 12-question quiz closes the course, so you can show who completed it.
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