Terms of Service

By accessing or using TrainMeUK's automated compliance training platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

TrainMeUK provides an automated compliance training platform that helps organizations manage and track employee training requirements. Our Service includes:

• Automated training assignment and tracking
• Azure AD integration for user management
• Compliance reporting and audit trails
• Custom training content creation
• Mobile-responsive training delivery
• Support and maintenance services

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account and use the Service.

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Upload or transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use the Service for any commercial purpose not expressly permitted
• Share account credentials with unauthorized users

Subscription Plans

We offer various subscription plans with different features and user limits. Subscription fees are billed in advance on a monthly or annual basis.

Payment Terms

Payment is due upon subscription activation. We accept major credit cards and may offer invoice billing for annual contracts. All fees are non-refundable except as required by law.

Price Changes

We may change our pricing with 30 days' notice. Price changes will not affect your current billing cycle but will apply to renewals.

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial billing periods.

Our Rights

The Service and its original content, features, and functionality are owned by TrainMeUK and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain ownership of content you upload to the Service. By uploading content, you grant us a limited license to use, store, and display that content solely to provide the Service.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes in accordance with these Terms.

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We process personal data in accordance with UK GDPR requirements and implement appropriate security measures to protect your information.

Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects service availability.

Support Services

We provide support during UK business hours (9AM-5PM GMT) through email, phone, and live chat. Enterprise customers may receive additional support options.

Updates and Changes

We may update the Service from time to time to improve functionality, security, or user experience. We will provide reasonable notice of material changes.

To the maximum extent permitted by law, TrainMeUK shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

You agree to defend, indemnify, and hold harmless TrainMeUK and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you upload or transmit

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Warranties of merchantability and fitness for a particular purpose
• Warranties that the Service will be uninterrupted or error-free
• Warranties regarding the accuracy or reliability of any information

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the Service will cease immediately. We may delete your account and data, though we may retain certain information as required by law or for legitimate business purposes.

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We encourage you to contact us directly to resolve any issues before pursuing formal legal action.

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting the updated Terms on our website
• Sending email notifications to registered users
• Displaying prominent notices on the Service

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

If you have any questions about these Terms of Service, please contact us: