Behaviour Management: Calm, Consistent, Kind
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Routines and expectations, preventing low-level disruption, de-escalating in the moment, looking for the need behind behaviour, and following up fairly.
- Assign to
- Teachers and support staff
- Duration
- 20 minutes
- Evidence
- 12-question quiz
- Your version
- Editable
What they will be able to do
- Set clear routines and expectations.
- Prevent and deal with low-level disruption.
- De-escalate confrontation calmly.
- Follow up fairly and look for the need behind behaviour.
The course
- 01Routines
- 02Low-level disruption
- 03De-escalation
- 04Following up
The decision they practise
In “Mason’s hood”, a face-to-face conversation, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “Two starts to period 5” and “What Hannah found out”.
How you know they finished
The 12-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.
Roll it out with
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Education and Inspections Act 2006
- Education Act 2002
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 12-question quiz closes the course, so you can show who completed it.
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