Competition Law Basics: Talk to Customers, Not Competitors
Included with TrainMeUK — no separate course purchase required.
Recognise price-fixing, market sharing and bid-rigging, handle conversations with competitors safely, and know when to walk out and report.
- Assign to
- All staff
- Duration
- 25 minutes
- Evidence
- 10-question quiz
- Your version
- Editable
What they will be able to do
- Spot price-fixing, market sharing and bid-rigging.
- Keep conversations with competitors safe.
- Object, leave, record and report.
The course
- 01What’s banned
- 02Risky conversations
- 03What to do
The decision they practise
In the main activity, “Find the five red flags”, learners spot the red flags in a realistic document and see the effect of each choice. In “The WhatsApp group”, a chat, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “From small talk to a cartel”; and “Leave the table, or stay quiet?”.
How you know they finished
The 10-question quiz mixes multiple choice and matching questions and returns to the opening story.
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Competition Act 1998
- Enterprise Act 2002
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 10-question quiz closes the course, so you can show who completed it.
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