Creating Learning Pathways

Build structured learning journeys with multiple courses

Overview

Learning pathways (also called Course Chains) allow you to:

  • Group related courses into a structured programme
  • Sequence training in a specific order
  • Combine e-learning with instructor-led sessions
  • Track progress across the entire pathway

Accessing Learning Pathways

  1. Log in as an Admin
  2. Go to Admin → Course Chains
  3. Or access via Admin → Courses and click Learning Pathways
Open Learning Pathways
The Learning Pathways (Course Chains) management screen

Creating a New Pathway

1

Click Create New

  1. Click Create Course Chain or Add Pathway
  2. The creation wizard opens
2

Configure Basic Details

Pathway Name

Enter a clear, descriptive name:

  • ✅ "New Manager Induction Programme"
  • ✅ "Health & Safety Level 2 Pathway"
  • ❌ "Course Chain 1"

Description

Add a description explaining:

  • What the pathway covers
  • Who it's for
  • Expected outcomes
Create the pathway
Enter the pathway name, description, and select courses to include
3

Set Pathway Options

OptionDescription
MandatoryMake this required for assigned users
Due DateSet a completion deadline (optional)
StatusActive or Inactive
Completion RequirementAll courses, or a subset

Completion Requirements

  • All - User must complete every item in the pathway
  • Any - User completes any one item
  • Percentage - User completes a specific percentage

Ordering Type

  • Sequential - Users must complete items in order
  • Flexible - Users can complete in any order
Visibility Rules
Configure visibility rules to control who can see and access the pathway

Adding Courses to the Pathway

1

Browse Available Courses

The wizard shows all active courses you can add.

2

Select Courses

Click on courses to add them to the pathway.

3

Arrange Order

For sequential pathways:

  1. Drag courses to reorder
  2. First course must be completed before second, etc.
  3. Order is shown with numbers (1, 2, 3...)
4

Add Multiple Courses

Continue selecting until all required courses are added.

Adding Sessions to the Pathway

Pathways can include instructor-led sessions.

1

Add Session Component

  1. Look for Add Session option
  2. Click to add a session requirement
2

Configure Session Requirement

TypeMeaning
Any OneUser attends any one of the available sessions
SpecificUser must attend a specific session
AllUser must attend all linked sessions
3

Link Available Sessions

Select which calendar sessions can fulfil this step:

  1. Browse available sessions
  2. Select one or more
  3. Users will choose from these when booking

Setting Visibility Rules

Control who can see the pathway.

  1. In the pathway settings, find Assignment Rules or Visibility
  2. Configure rules for Job Roles, Departments, and Locations
  3. Select specific values, or choose "All" to include everyone

Tip

If all rules are set to "All", everyone sees the pathway.

Saving the Pathway

Review Configuration

Before saving, check:

  • Name and description are clear
  • Courses are in correct order
  • Sessions are linked correctly
  • Visibility rules are appropriate

Save

Click Save or Create Course Chain. Once saved:

  • Pathway appears in the catalog (for visible users)
  • Can be assigned to groups
  • Progress tracking begins

Managing Existing Pathways

Viewing Pathways

The Course Chains page shows all pathways with:

  • Name and description
  • Number of items (courses/sessions)
  • Status (Active/Inactive)
  • Member count

Editing a Pathway

  1. Find the pathway
  2. Click Edit
  3. Make changes
  4. Save

Tip

Changes to existing pathways: New courses are added for all users. Removed courses are removed from requirements. Existing progress is preserved.

Deleting a Pathway

  1. Find the pathway
  2. Click Delete
  3. Confirm deletion

Deleting removes the pathway structure but doesn't delete the individual courses.

What Learners Experience

Viewing a Pathway

Learners see pathways in:

  • Their dashboard (if assigned)
  • The training catalog
  • Learning Paths section

Pathway Progress

The pathway shows:

  • Overall progress percentage
  • Status of each item
  • Next item to complete
  • Session booking options

Completing a Pathway

For sequential pathways:

  1. Complete first course
  2. Next course unlocks
  3. Book and attend sessions when required
  4. Continue until all items complete
  5. Pathway marked as complete

Best Practices

Logical Sequencing

Arrange courses logically:

  1. Foundational content first
  2. Build on previous learning
  3. Assessment/practical last

Reasonable Length

  • 3-7 items is typically ideal
  • Very long pathways may overwhelm learners
  • Consider splitting into multiple pathways

Mix Content Types

Effective pathways often include:

  • E-learning for knowledge
  • Sessions for practical skills
  • Assessments for validation

Clear Naming

Use names that communicate value:

  • ✅ "Customer Service Excellence Programme"
  • ❌ "CS Training Courses"

Examples

Example 1: Induction Pathway

Name: New Starter Induction Programme

Contents (Sequential):

  1. Welcome to the Company (video)
  2. IT Systems Training (e-learning)
  3. Health & Safety Basics (e-learning)
  4. Data Protection Essentials (e-learning)
  5. Team Induction Session (instructor-led)

Example 2: Leadership Development

Name: First-Time Manager Development

Contents (Sequential):

  1. Understanding Your Role (e-learning)
  2. Effective Communication (e-learning)
  3. Managing Performance (e-learning)
  4. Leadership Workshop (instructor-led - any one)
  5. Manager Toolkit (e-learning)

Example 3: Compliance Refresh

Name: Annual Compliance Refresh

Contents (Flexible):

  • Data Protection Update
  • Health & Safety Refresher
  • Information Security
  • Anti-Bribery Awareness

Troubleshooting

Pathway not appearing for users

  • Check visibility rules
  • Verify pathway status is Active
  • Check user's department/role/location matches rules

Can't add a session

  • Verify sessions exist and are scheduled
  • Check session visibility allows this
  • Ensure you have permission to modify

Users stuck in pathway

  • Check if required items are available
  • Verify sessions can be booked
  • Look for any disabled courses

Progress not updating

  • Give the system time to sync
  • Have user refresh their browser
  • Check individual course completion status

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