Absence Management: Supportive and Consistent
Included with TrainMeUK — no separate course purchase required.
Know reporting rules, fit notes and SSP from April 2026; and hold supportive return-to-work conversations.
- Assign to
- Managers
- Duration
- 20 minutes
- Evidence
- 12-question quiz
- Your version
- Editable
What they will be able to do
- Know reporting rules, fit notes and SSP from April 2026.
- Hold supportive return-to-work conversations.
- Consider occupational health and reasonable adjustments.
- Apply triggers consistently and fairly.
The course
- 01The basics and SSP
- 02Return-to-work conversations
- 03Patterns and long-term absence
- 04Fair triggers
The decision they practise
In “Nathan’s return”, a face-to-face conversation, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “A phased return” and “Two ways to handle Nathan”.
How you know they finished
The 12-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.
Roll it out with
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Equality Act 2010
- Employment Rights Act 2025
- UK GDPR and the Data Protection Act 2018
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 12-question quiz closes the course, so you can show who completed it.
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