Handling Flexible Working Requests
Included with TrainMeUK — no separate course purchase required.
Explain the day-one right to request and the deadlines and consider requests properly and consult before refusing.
- Assign to
- Managers
- Duration
- 20 minutes
- Evidence
- 12-question quiz
- Your version
- Editable
What they will be able to do
- Explain the day-one right to request and the deadlines.
- Consider requests properly and consult before refusing.
- Decide using the eight business reasons, or agree a trial.
- Avoid discrimination and treat requests consistently.
The course
- 01The law
- 02Considering a request
- 03Deciding
- 04Fairness
The decision they practise
In “Talking to Rosa”, a face-to-face conversation, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “The two-month clock” and “Two ways it could go”.
How you know they finished
The 12-question quiz mixes multiple choice and sequencing questions and returns to the opening story.
Roll it out with
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Employment Rights Act 1996 (as amended)
- Employment Rights Act 2025
- Equality Act 2010
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 12-question quiz closes the course, so you can show who completed it.
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