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HomeCoursesAllergen Awareness: Never Guess

Food Safety and Hospitality

Allergen Awareness: Never Guess

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Name the 14 allergens and explain allergy, intolerance and coeliac disease; and explain the rules for loose and prepacked food, and the FSA’s 2025 best.

Explore the LMS
Allergen Awareness: Never Guess
Assign to
Everyone who prepares, serves or sells food
Duration
25 minutes
Evidence
11-question quiz
Your version
Editable

What they will be able to do

  • Name the 14 allergens and explain allergy, intolerance and coeliac disease.
  • Explain the rules for loose and prepacked food, and the FSA’s 2025 best practice.
  • Keep allergen information accurate and prevent cross-contact.
  • Recognise anaphylaxis and act fast.

The course

  1. 01The 14 allergens
  2. 02What the law expects
  3. 03Accurate and separate
  4. 04If someone reacts

The decision they practise

In the main activity, “Rewrite the specials allergen information”, learners rewrite a realistic document line by line and see the effect of each choice. Short animations show “How the tahini got through”; and “One allergy order, two kitchens”.

How you know they finished

The 11-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.

Roll it out with

  • Early years settings
  • Front of house and bar

Relevant legislation and guidance

The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.

  • Food Information Regulations 2014 (allergens)
  • Food Safety Act 1990

How this course is built

  • Interactive activity

    Learners practise the decision in the course, including what to say when someone pushes back.

  • Edit it in the builder

    On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.

  • A record they finished

    The 11-question quiz closes the course, so you can show who completed it.

Related courses

  • Food Safety and HospitalityAllergen Management for Managers: Build a System That Doesn’t Rely on Luck25 minutes
  • Food Safety and HospitalityCustomer Allergy Conversations: Ask, Check, Tell the Truth25 minutes
  • Food Safety and HospitalityFood Hygiene Level 1: Safe Hands, Safe Food40 minutes

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