Attendance and Persistent Absence: Support First
Included with TrainMeUK — no separate course purchase required.
Explain persistent and severe absence and why they matter, spot patterns early and work with families to remove barriers.

- Assign to
- School staff and attendance leads
- Duration
- 20 minutes
- Evidence
- 11-question quiz
- Your version
- Editable
What they will be able to do
- Explain persistent and severe absence and why they matter.
- Spot patterns early.
- Work with families to remove barriers.
- Know when formal steps and safeguarding referrals are needed.
The course
- 01Why it matters
- 02Spotting patterns
- 03Support first
- 04Formal steps and safeguarding
The decision they practise
In the main activity, “Rewrite Deepa’s letter to Lily’s mum”, learners rewrite a realistic document line by line and see the effect of each choice. Short animations show “How 86% adds up” and “Two ways the spring term could go for Lily”.
How you know they finished
The 11-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.
Roll it out with
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Education Act 1996
- Children’s Wellbeing and Schools Act 2026
- Education Act 2002
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 11-question quiz closes the course, so you can show who completed it.
Related courses
TrainMeUK course library
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