Coaching Skills for Managers
Included with TrainMeUK — no separate course purchase required.
Choose when to coach and when to tell, use GROW to structure a coaching conversation and ask open questions and listen properly.
- Assign to
- Managers
- Duration
- 20 minutes
- Evidence
- 12-question quiz
- Your version
- Editable
What they will be able to do
- Choose when to coach and when to tell.
- Use GROW to structure a coaching conversation.
- Ask open questions and listen properly.
- Build coaching into everyday work.
The course
- 01Coach or tell?
- 02The GROW structure
- 03Questions and listening
- 04Everyday coaching
The decision they practise
In “Coaching Toni”, a face-to-face conversation, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “How telling becomes a trap” and “Two ways to answer Toni”.
How you know they finished
The 12-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Equality Act 2010
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 12-question quiz closes the course, so you can show who completed it.
Related courses
TrainMeUK course library
Ready to make Coaching Skills for Managers easier?
Give your team access to practical, interactive training, with automated assignments, reminders and completion records managed in one place.