The Data (Use and Access) Act 2025: What Changed
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Name the main changes and when they applied and apply the new SAR timing and complaints duty.

- Assign to
- Anyone who handles personal data
- Duration
- 32 minutes
- Evidence
- 13-question quiz
- Your version
- Editable
What they will be able to do
- Name the main changes and when they applied.
- Apply the new SAR timing and complaints duty.
- Use recognised legitimate interests and the cookie exemptions correctly.
- Correct out-of-date habits in your team.
The course
- 01What changed, and what didn’t
- 02Requests and complaints
- 03New flexibility
- 04Putting it to work
The decision they practise
In the main activity, “Find the four out-of-date rules”, learners spot the red flags in a realistic document and see the effect of each choice. In “That’s how we’ve always done it”, a face-to-face conversation, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “The changes, in stages”; and “What you did before, what you do now”.
How you know they finished
The 13-question quiz mixes multiple choice and matching questions and returns to the opening story.
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Data (Use and Access) Act 2025
- UK GDPR and the Data Protection Act 2018
- Privacy and Electronic Communications Regulations 2003 (PECR)
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 13-question quiz closes the course, so you can show who completed it.
Related courses
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