Freedom of Information: Twenty Working Days
Included with TrainMeUK — no separate course purchase required.
Recognise an FOI request wherever it lands, know the 20-working-day clock, search properly, and never alter or hide information that has been asked for.
- Assign to
- Public sector staff
- Duration
- 32 minutes
- Evidence
- 12-question quiz
- Your version
- Editable
What they will be able to do
- Spot an FOI request, however it arrives.
- Pass it on the same day, so the 20-day clock is met.
- Find everything in scope, including notes and messages.
- Never alter, delete or hide requested information.
The course
- 01What counts
- 02The clock
- 03What can be withheld
- 04Leave it as it is
The decision they practise
In the main activity, “Log Ade’s inbox”, learners rewrite a realistic document line by line and see the effect of each choice. In “Just tidy it up”, a face-to-face conversation, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “How a comment becomes a late FOI” and “Where the days go”.
How you know they finished
The 12-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Freedom of Information Act 2000
- UK GDPR and the Data Protection Act 2018
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 12-question quiz closes the course, so you can show who completed it.
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