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Cyber Incident Response for Leaders: The First Morning

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Make the first big decisions quickly, and give clear authority; and bring in the right experts and report to the right people.

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Cyber Incident Response for Leaders: The First Morning
Assign to
Directors, senior managers and incident leads
Duration
25 minutes
Evidence
11-question quiz
Your version
Editable

What they will be able to do

  • Make the first big decisions quickly, and give clear authority.
  • Bring in the right experts and report to the right people.
  • Keep staff, customers and partners informed.
  • Prepare your board and plan before an incident, and practise it.

The course

  1. 01The first hour
  2. 02Communicating
  3. 03Before it happens

The decision they practise

In “06:15, the first call”, a face-to-face conversation, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “The first morning”; “From vague to useful”; and “Plan, practise, improve”.

How you know they finished

The 11-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.

Roll it out with

  • Senior leaders and directors

Relevant legislation and guidance

The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.

  • UK GDPR and the Data Protection Act 2018
  • Network and Information Systems Regulations 2018 (NIS)
  • Data (Use and Access) Act 2025

How this course is built

  • Interactive activity

    Learners practise the decision in the course, including what to say when someone pushes back.

  • Edit it in the builder

    On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.

  • A record they finished

    The 11-question quiz closes the course, so you can show who completed it.

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