Leading in a Crisis
Included with TrainMeUK — no separate course purchase required.
Act quickly in the first hour; set clear crisis priorities; and communicate early, honestly and often.
- Assign to
- Leaders
- Duration
- 20 minutes
- Evidence
- 12-question quiz
- Your version
- Editable
What they will be able to do
- Act quickly in the first hour.
- Set clear crisis priorities.
- Communicate early, honestly and often.
- Look after people and learn afterwards.
The course
- 01The first hour
- 02Priorities
- 03Communication
- 04People and learning
The decision they practise
In “The 07:00 call”, a face-to-face conversation, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “Ethan’s Tuesday” and “Two ways to lead the day”.
How you know they finished
The 12-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.
Roll it out with
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Health and Safety at Work etc. Act 1974
- Management of Health and Safety at Work Regulations 1999
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 12-question quiz closes the course, so you can show who completed it.
Related courses
TrainMeUK course library
Ready to make Leading in a Crisis easier?
Give your team access to practical, interactive training, with automated assignments, reminders and completion records managed in one place.