Problem Solving & Continuous Improvement
Included with TrainMeUK — no separate course purchase required.
Define the problem clearly, use facts not guesses, find the root cause with simple tools, try a small fix, check it worked, and make the improvement stick.
- Assign to
- Everyone at work
- Duration
- 25 minutes
- Evidence
- 10-question quiz
- Your version
- Editable
What they will be able to do
- Describe a problem clearly and specifically.
- Use facts and data, not assumptions.
- Find the root cause with simple tools like five whys.
- Test a small fix, check it worked, and make it stick.
The course
- 01Define the problem
- 02Get the facts
- 03Find the root cause
- 04Try, check and keep
The decision they practise
In the main activity, “Fix Adrian’s problem report”, learners fix a realistic form and see the effect of each choice. Short animations show “Five whys on round 7” and “Two Fridays”.
How you know they finished
The 10-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.
Roll it out with
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Management of Health and Safety at Work Regulations 1999
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 10-question quiz closes the course, so you can show who completed it.
Related courses
TrainMeUK course library
Ready to make Problem Solving & Continuous Improvement easier?
Give your team access to practical, interactive training, with automated assignments, reminders and completion records managed in one place.