Social Engineering: The Art of the Ask
Included with TrainMeUK — no separate course purchase required.
Name the five levers social engineers pull to get a yes; and recognise an approach by phone, chat, in person and online.
- Assign to
- All staff
- Duration
- 35 minutes
- Evidence
- 11-question quiz
- Your version
- Editable
What they will be able to do
- Name the five levers social engineers pull to get a yes.
- Recognise an approach by phone, chat, in person and online.
- Check who you’re dealing with through a channel you choose.
- Report every attempt, including the ones that didn’t work.
The course
- 01Hacking people
- 02Spot it
- 03Verify it
- 04Report it
The decision they practise
In “Can you send me that file?”, a chat, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “How Chris builds the call” and “Who else got the call?”.
How you know they finished
The 11-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- UK GDPR and the Data Protection Act 2018
- Network and Information Systems Regulations 2018 (NIS)
- Computer Misuse Act 1990
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 11-question quiz closes the course, so you can show who completed it.
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