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HR and Culture

Being an Active Bystander

Included with TrainMeUK — no separate course purchase required.

Recognise what stops people stepping in, use the five Ds to pick a safe response and rehearse a response so it comes naturally.

Explore the LMS
Being an Active Bystander
Assign to
All staff
Duration
25 minutes
Evidence
11-question quiz
Your version
Editable

What they will be able to do

  • Recognise what stops people stepping in.
  • Use the five Ds to pick a safe response.
  • Rehearse a response so it comes naturally.
  • Check in afterwards and help the person report, on their terms.

The course

  1. 01Why people don’t act
  2. 02The five Ds
  3. 03Practice
  4. 04Afterwards

The decision they practise

In “The leaving do”, a face-to-face conversation, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “Five steps before anyone acts” and “Words that work in the moment”.

How you know they finished

The 11-question quiz mixes multiple choice and matching questions and returns to the opening story.

Relevant legislation and guidance

The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.

  • Equality Act 2010
  • Worker Protection (Amendment of Equality Act 2010) Act 2023

How this course is built

  • Interactive activity

    Learners practise the decision in the course, including what to say when someone pushes back.

  • Edit it in the builder

    On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.

  • A record they finished

    The 11-question quiz closes the course, so you can show who completed it.

Related courses

  • Personal DevelopmentActive Listening25 minutes
  • HR and CultureRespectful Customer Interactions: When Customers Cross the Line25 minutes
  • HR and CultureHandling Harassment Complaints: A Manager’s Guide30 minutes

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