Building Trust as a Leader
Included with TrainMeUK — no separate course purchase required.
Explain what trust in a leader is built from; keep promises, especially small ones; and be open, including about what you can’t share.
- Assign to
- Managers
- Duration
- 20 minutes
- Evidence
- 11-question quiz
- Your version
- Editable
What they will be able to do
- Explain what trust in a leader is built from.
- Keep promises, especially small ones.
- Be open, including about what you can’t share.
- Repair trust after it’s been damaged.
The course
- 01What trust is made of
- 02Small promises
- 03Openness
- 04Repairing trust
The decision they practise
In “Sandra and Jordan”, a face-to-face conversation, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “Two months of small misses” and “Two springs on the warehouse floor”.
How you know they finished
The 11-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Equality Act 2010
- Public Interest Disclosure Act 1998 (PIDA)
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 11-question quiz closes the course, so you can show who completed it.
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