Working Across Cultures
Included with TrainMeUK — no separate course purchase required.
Notice your own assumptions, avoid stereotypes, speak plainly, check understanding without patronising, get names right, and include everyone.
- Assign to
- Everyone who works with people from different backgrounds
- Duration
- 25 minutes
- Evidence
- 11-question quiz
- Your version
- Editable
What they will be able to do
- Notice your own assumptions and avoid stereotypes.
- Use plain words and show, don’t just tell.
- Check understanding without patronising.
- Get names right and make everyone part of the team.
The course
- 01Assumptions
- 02Communicating clearly
- 03Checking understanding
- 04Including everyone
The decision they practise
In “Talking to Ioana”, a face-to-face conversation, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “Mike’s briefing, rewritten”; and “Two briefings”.
How you know they finished
The 11-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Equality Act 2010
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 11-question quiz closes the course, so you can show who completed it.
Related courses
TrainMeUK course library
Ready to make Working Across Cultures easier?
Give your team access to practical, interactive training, with automated assignments, reminders and completion records managed in one place.