TrainMeUK LogoTrainMeUK
Home
How It Works
Product
Reports
Pricing
Resources
Login
HomeCoursesDigital Accessibility for Content Creators

Customer Service

Digital Accessibility for Content Creators

Included with TrainMeUK — no separate course purchase required.

Make content work for disabled people with alt text, clear links, real headings, contrast, captions and accessible documents.

Explore the LMS
Digital Accessibility for Content Creators
Assign to
Anyone who writes emails, documents, web pages or social posts
Duration
25 minutes
Evidence
12-question quiz
Your version
Editable

What they will be able to do

  • Explain who digital accessibility helps and the legal basics.
  • Write useful alt text and avoid text in images.
  • Use real headings, descriptive links and plain language.
  • Make documents and video accessible, and test before sending.

The course

  1. 01Who it’s for, and the law
  2. 02Images and colour
  3. 03Structure and links
  4. 04Documents and video

The decision they practise

In the main activity, “Rewrite Ellis’s newsletter”, learners rewrite a realistic document line by line and see the effect of each choice. Short animations show “Alt text, before and after”; and “Two newsletters”.

How you know they finished

The 12-question quiz mixes multiple choice and matching questions and returns to the opening story.

Relevant legislation and guidance

The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.

  • Equality Act 2010

How this course is built

  • Interactive activity

    Learners practise the decision in the course, including what to say when someone pushes back.

  • Edit it in the builder

    On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.

  • A record they finished

    The 12-question quiz closes the course, so you can show who completed it.

Related courses

  • Customer ServiceAccessibility for Customers: Think Ahead25 minutes
  • HR and CultureDigital Etiquette: Messages That Land Well25 minutes
  • Customer ServiceLive Chat and Email: Write Like a Person25 minutes

TrainMeUK course library

Ready to make Digital Accessibility for Content Creators easier?

Give your team access to practical, interactive training, with automated assignments, reminders and completion records managed in one place.

Explore All Courses
TrainMeUK LogoTrainMeUK Ltd

Connect Microsoft 365 once. TrainMeUK handles reminders, Teams nudges, certificates, and audit-proof reports — automatically.

hello@trainmeuk.co.uk
+44 1252 929213
8 George Myers Close, Ash, Aldershot, Surrey, GU12 6FW

Quick Links

  • Home
  • How It Works
  • Product
  • Reports
  • Pricing
  • Resources
  • Knowledge Base

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • Data Processing Addendum
  • Subprocessors
  • Acceptable Use Policy
  • FAQ

Popular Resources

Mandatory Training Requirements for UK BusinessesHow Often GDPR Training Should Be Done in the UKLearning Management Systems in the UK (2026)

© 2026 TrainMeUK Ltd. All rights reserved.

CPD Accredited Provider