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Leadership and Management

Exit Interviews that Teach You Something

Included with TrainMeUK — no separate course purchase required.

Explain why exit interviews matter, set them up so people feel able to be honest and ask open questions that get real answers.

Explore the LMS
Exit Interviews that Teach You Something
Assign to
Managers and HR
Duration
21 minutes
Evidence
12-question quiz
Your version
Editable

What they will be able to do

  • Explain why exit interviews matter.
  • Set them up so people feel able to be honest.
  • Ask open questions that get real answers.
  • Spot themes and act on them.

The course

  1. 01Why they matter
  2. 02Who and where
  3. 03Good questions
  4. 04Acting on themes

The decision they practise

In the main activity, “Fix the exit interview set-up”, learners fix a realistic form and see the effect of each choice. Short animations show “Eight months on reception” and “Two ways to handle Danielle’s exit”.

How you know they finished

The 12-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.

Roll it out with

  • Managing people processes

Relevant legislation and guidance

The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.

  • UK GDPR and the Data Protection Act 2018
  • Equality Act 2010

How this course is built

  • Interactive activity

    Learners practise the decision in the course, including what to say when someone pushes back.

  • Edit it in the builder

    On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.

  • A record they finished

    The 12-question quiz closes the course, so you can show who completed it.

Related courses

  • Leadership and ManagementRecognition and Reward that Means Something20 minutes
  • Leadership and ManagementRecruiting and Interviewing Fairly20 minutes
  • Leadership and ManagementProbation Reviews: Fair, Clear, On Time20 minutes

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