Handle With Care: Email, Files and Paper
Included with TrainMeUK — no separate course purchase required.
Recognise how sensitive the information you’re handling is; and check recipients, attachments and content before you send.
- Assign to
- All staff
- Duration
- 30 minutes
- Evidence
- 12-question quiz
- Your version
- Editable
What they will be able to do
- Recognise how sensitive the information you’re handling is.
- Check recipients, attachments and content before you send.
- Share files through approved tools, with the right people only.
- Keep printouts and conversations as safe as your files.
The course
- 01Know what you’re holding
- 02Email it
- 03Share it
- 04Paper and conversations
The decision they practise
In the main activity, “Find the four problems”, learners spot the red flags in a realistic document and see the effect of each choice. In “Can you send it to my Gmail?”, a chat, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “The ten-second check, before and after”; and “Where did that link go?”.
How you know they finished
The 12-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.
Roll it out with
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- UK GDPR and the Data Protection Act 2018
- Data (Use and Access) Act 2025
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 12-question quiz closes the course, so you can show who completed it.
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TrainMeUK course library
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