Managing Underperformance Fairly
Included with TrainMeUK — no separate course purchase required.
Spot underperformance early and act, find out what’s causing it and agree a clear improvement plan with support.
- Assign to
- Managers
- Duration
- 20 minutes
- Evidence
- 11-question quiz
- Your version
- Editable
What they will be able to do
- Spot underperformance early and act.
- Find out what’s causing it.
- Agree a clear improvement plan with support.
- Know when and how the formal process starts.
The course
- 01Spotting it early
- 02Understanding the cause
- 03The conversation and plan
- 04The formal stage
The decision they practise
In the main activity, “Rewrite Daisy’s improvement plan”, learners rewrite a realistic document line by line and see the effect of each choice. Short animations show “Daisy’s six months” and “Two ways Friday could go”.
How you know they finished
The 11-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.
Roll it out with
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Employment Rights Act 1996 (as amended)
- Equality Act 2010
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 11-question quiz closes the course, so you can show who completed it.
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