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HomeCoursesSupporting Someone in Crisis: Ask, Stay, Connect

Health and Wellbeing

Supporting Someone in Crisis: Ask, Stay, Connect

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Recognise when a colleague may be in crisis, ask directly about suicide, stay with them and connect them to help, then look after yourself.

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Supporting Someone in Crisis: Ask, Stay, Connect
Assign to
People who may be the first to hear it
Duration
30 minutes
Evidence
11-question quiz
Your version
Editable

What they will be able to do

  • Notice signs a colleague may be in crisis.
  • Ask directly and calmly about suicide.
  • Stay with them and connect them to the right help.
  • Be honest about confidentiality, and look after yourself afterwards.

The course

  1. 01Recognising a crisis
  2. 02Asking directly
  3. 03Getting help now
  4. 04Afterwards

The decision they practise

In the main activity, “Find the four signs”, learners spot the red flags in a realistic document and see the effect of each choice. In “23:42”, a chat, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “Words that open the door” and “Jordan’s night”.

How you know they finished

The 11-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.

Relevant legislation and guidance

The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.

  • Health and Safety at Work etc. Act 1974
  • Management of Health and Safety at Work Regulations 1999

How this course is built

  • Interactive activity

    Learners practise the decision in the course, including what to say when someone pushes back.

  • Edit it in the builder

    On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.

  • A record they finished

    The 11-question quiz closes the course, so you can show who completed it.

Related courses

  • EducationSupporting EAL Learners: Language and Learning Together20 minutes
  • Leadership and ManagementLeading in a Crisis20 minutes
  • EducationSupporting Pupil Mental Health20 minutes

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