Age-Restricted Sales: No ID, No Sale
Included with TrainMeUK — no separate course purchase required.
Know which products are age-restricted and the ages, check ID properly under Challenge 25 and refuse calmly and spot proxy sales.
- Assign to
- Shop and counter staff
- Duration
- 25 minutes
- Evidence
- 12-question quiz
- Your version
- Editable
What they will be able to do
- Know which products are age-restricted and the ages.
- Check ID properly under Challenge 25.
- Refuse calmly and spot proxy sales.
- Explain the Tobacco and Vapes Act 2026 and the planned energy drinks ban, and keep records.
The course
- 01What’s restricted
- 02Checking ID
- 03Refusing and proxy sales
- 04What’s changing
The decision they practise
In “The older lad”, a face-to-face conversation, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “How a proxy sale happens” and “Two customers in March 2027”.
How you know they finished
The 12-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.
Roll it out with
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Licensing Act 2003
- Tobacco and Vapes Act 2026
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 12-question quiz closes the course, so you can show who completed it.
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