Grievance & Disciplinary: A Fair Process, Every Time
Included with TrainMeUK — no separate course purchase required.
Follow the Acas Code, investigate before deciding, let people be accompanied, and keep a record that stands up.
- Assign to
- Managers
- Duration
- 30 minutes
- Evidence
- 11-question quiz
- Your version
- Editable
What they will be able to do
- Explain what the Acas Code requires.
- Follow the disciplinary steps fairly.
- Handle a grievance properly.
- Run a fair appeal and keep records that protect everyone.
The course
- 01The code
- 02Disciplinary steps
- 03Grievances
- 04Appeals and records
The decision they practise
In the main activity, “Rewrite Ella’s invitation”, learners rewrite a realistic document line by line and see the effect of each choice. In “Ella’s grievance meeting”, a face-to-face conversation, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “How a rushed dismissal unravels”; and “A grievance, done fairly”.
How you know they finished
The 11-question quiz mixes multiple choice and sequencing questions and returns to the opening story.
Roll it out with
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Employment Rights Act 1996 (as amended)
- Equality Act 2010
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 11-question quiz closes the course, so you can show who completed it.
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