Reasonable Adjustments: A Manager’s Guide
Included with TrainMeUK — no separate course purchase required.
Understand the duty to make reasonable adjustments, have a good conversation, and put changes in place quickly.
- Assign to
- Managers
- Duration
- 28 minutes
- Evidence
- 11-question quiz
- Your version
- Editable
What they will be able to do
- Explain when the duty to make reasonable adjustments applies.
- Have a supportive, practical adjustments conversation.
- Put adjustments in place, record them and review them.
- Review adjustments, and apply absence and performance policies fairly.
The course
- 01The duty
- 02The conversation
- 03Putting it in place
- 04When it isn’t working
The decision they practise
In the main activity, “Write Sam’s adjustment passport”, learners rewrite a realistic document line by line and see the effect of each choice. In “Sam’s request”, a face-to-face conversation, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “From barrier to adjustment” and “Sam’s first month of adjustments”.
How you know they finished
The 11-question quiz mixes multiple choice and sequencing questions and returns to the opening story.
Roll it out with
Relevant legislation and guidance
The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.
- Equality Act 2010
How this course is built
Interactive activity
Learners practise the decision in the course, including what to say when someone pushes back.
Edit it in the builder
On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.
A record they finished
The 11-question quiz closes the course, so you can show who completed it.
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