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HomeCoursesPsychological Safety: Everyday Habits

Leadership and Management

Psychological Safety: Everyday Habits

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Recognise signs of low psychological safety; invite questions, ideas and concerns; and respond well to bad news, mistakes and dissent.

Explore the LMS
Psychological Safety: Everyday Habits
Assign to
Managers
Duration
20 minutes
Evidence
12-question quiz
Your version
Editable

What they will be able to do

  • Recognise signs of low psychological safety.
  • Invite questions, ideas and concerns.
  • Respond well to bad news, mistakes and dissent.
  • Keep standards high while staying safe.

The course

  1. 01Why it matters
  2. 02Inviting voice
  3. 03Responding well
  4. 04Safety with standards

The decision they practise

In “Talking to Sally”, a face-to-face conversation, learners practise what to say and do when the other person pushes back. The wrong options are things a well-meaning person might genuinely say, and the feedback explains why each one is tempting. Short animations show “Two handovers” and “What changed on the ward”.

How you know they finished

The 12-question quiz mixes multiple choice, matching and sequencing questions and returns to the opening story.

Relevant legislation and guidance

The course draws on these. Which ones apply depends on the organisation and the role. Finishing the course is a training record.

  • Management of Health and Safety at Work Regulations 1999
  • Equality Act 2010
  • Public Interest Disclosure Act 1998 (PIDA)

How this course is built

  • Interactive activity

    Learners practise the decision in the course, including what to say when someone pushes back.

  • Edit it in the builder

    On Growth and above, adapt the scenarios and wording to your own workplace, policies and reporting procedures.

  • A record they finished

    The 12-question quiz closes the course, so you can show who completed it.

Related courses

  • Leadership and ManagementBuilding Trust as a Leader20 minutes
  • Leadership and ManagementCulture & Values25 minutes
  • Leadership and ManagementEthical Leadership30 minutes

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