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Getting Started

A guide for learners on how to use the LMS

Overview

Your LMS is where you'll:

  • Complete assigned training courses
  • Book instructor-led sessions
  • Track your progress
  • Download certificates
  • Manage your profile

First Time Login

1

Access the LMS

  1. Open your web browser
  2. Go to your organisation's LMS URL
  3. You should see the login page
2

Enter Your Credentials

  1. Enter your email address
  2. Enter your password (you may have a temporary password for first login)
  3. Click Login or Sign In
3

Change Temporary Password (If Required)

If you were given a temporary password:

  1. You'll be prompted to create a new password
  2. Enter a new password meeting the requirements
  3. Confirm the new password
  4. Click Change Password
4

Set Up MFA (If Required)

If your organisation requires multi-factor authentication:

  1. Download an authenticator app (e.g., Microsoft Authenticator)
  2. Scan the QR code shown
  3. Enter the verification code from the app
  4. Save your backup codes somewhere safe

The Dashboard

After logging in, you'll see your training dashboard.

What You'll See

SectionWhat It Shows
Assigned TrainingCourses you need to complete
Learning PathsMulti-course programmes
Upcoming SessionsSessions you've booked
Completed TrainingWhat you've finished
Progress StatsYour overall progress

Key Information

  • Due dates - When training must be completed
  • Progress bars - How far through each course
  • Status badges - Not started, In progress, Completed

Your First Course

Finding Your Training

  1. Look at the Assigned Training section
  2. Your required courses are listed here
  3. Courses show their progress and status

Starting a Course

  1. Find the course you want to start
  2. Click on it or click Start / Continue
  3. The course will open

Completing a Course

  1. Work through the course content
  2. Complete any quizzes or activities
  3. Reach the end of the course
  4. Your completion is recorded automatically

Tip

If you need to stop, your progress is saved automatically. Click Exit or close the course. Next time, click Continue to resume where you left off.

Navigation Menu

The main menu helps you navigate:

Menu ItemWhat It Does
DashboardYour main training view
CatalogBrowse available courses
CalendarView and book sessions
ProfileYour account settings

Key Actions

View All Available Training

  1. Click Catalog in the menu
  2. Browse courses and learning paths
  3. Filter by category if needed
  4. Click on a course to see details

Book a Training Session

  1. Click Calendar in the menu
  2. Find an available session
  3. Click Book or Sign Up
  4. You'll receive a confirmation

Check Your Progress

  1. Go to your Dashboard
  2. View the Completed Training section
  3. Or check your Profile for full history

Update Your Profile

  1. Click on your name/profile icon
  2. Select Profile or Settings
  3. Update your details
  4. Save changes

Getting Help

If a Course Won't Load

  1. Try refreshing your browser
  2. Clear your browser cache
  3. Try a different browser
  4. Contact your admin if it persists

If You're Stuck

  1. Look for help icons (?) in the interface
  2. Check with your manager
  3. Contact your training administrator

If You Forgot Your Password

  1. Click Forgot Password on the login page
  2. Enter your email address
  3. Check your email for reset instructions
  4. Follow the link to reset

Tips for Success

Make Time for Training

  • Set aside dedicated time
  • Minimise distractions
  • Complete courses in one sitting if possible

Track Due Dates

  • Check your dashboard regularly
  • Note any upcoming deadlines
  • Complete mandatory training first

Take Notes

  • Write down key points
  • Save useful resources
  • Apply what you learn

Report Issues

  • Let your admin know about technical problems
  • Report content errors
  • Provide feedback on courses

Quick Reference

I want to...Do this...
Start trainingGo to Dashboard → Click on a course
See what's assignedCheck the Assigned Training section
Book a sessionGo to Calendar → Find session → Book
Download a certificateProfile → Certificates → Download
Change my passwordProfile → Settings → Change Password
See my historyProfile → Training History

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