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Getting StartedYour Training DashboardBooking SessionsDownloading CertificatesLearner TroubleshootingTroubleshooting Login & Welcome EmailTroubleshooting Courses & Progress
Getting StartedYour Training DashboardBooking SessionsDownloading CertificatesLearner TroubleshootingTroubleshooting Login & Welcome EmailTroubleshooting Courses & Progress
HelpFor LearnersYour Training Dashboard

Your Training Dashboard

Navigate and use your learner dashboard

Overview

The dashboard shows:

  • Training you need to complete
  • Your current progress
  • Upcoming sessions
  • Completed training history

Dashboard Sections

Assigned Training

This section shows courses and training assigned to you.

What you'll see for each course:

  • Course title
  • Category (with icon)
  • Progress bar (percentage complete)
  • Duration estimate
  • Status badge

Status Meanings

StatusWhat It Means
Not StartedYou haven't begun this course yet
In ProgressYou've started but not finished
OverduePast the due date - needs attention
CompletedYou've finished this course
PassedCompleted with a passing score

Learning Paths

Learning paths are sequences of courses that go together.

What you'll see:

  • Path name
  • Number of courses/items
  • Overall progress
  • Which step you're on

How to progress:

  1. Complete items in order (if sequential)
  2. Each completed item unlocks the next
  3. Sessions may need to be booked along the way

Upcoming Sessions

Shows sessions you've booked:

  • Session title
  • Date and time
  • Location (or online link)
  • Trainer name

Actions:

  • View session details
  • Cancel booking (if allowed)
  • Add to your calendar

Completed Training

Shows what you've finished:

  • Course titles
  • Completion dates
  • Scores (if applicable)
  • Certificate status

Understanding Progress

Course Progress Bar

The progress bar shows how far through a course you are:

  • 0% - Not started
  • 1-99% - In progress
  • 100% - Completed

Overall Statistics

You may see summary stats like:

  • Total courses completed
  • Average score
  • Compliance percentage
  • Hours of training

Starting Training

Starting a New Course

  1. Find the course in Assigned Training
  2. Click on the course or click Start
  3. The course player opens
  4. Begin learning!

Continuing a Course

  1. Find the course showing In Progress
  2. Click Continue
  3. You'll resume where you left off

Completing a Course

  1. Work through all content
  2. Complete any required activities/quizzes
  3. Reach the final screen
  4. Your completion is recorded

Working with Learning Paths

Viewing Path Progress

  1. Click on a learning path
  2. See all items in the path
  3. View your progress on each
  4. Identify your next step

Completing Path Items

For e-learning courses:

  1. Click on the course
  2. Complete as normal

For sessions:

  1. Book a session time
  2. Attend the session
  3. Attendance is recorded

Path Completion

When you complete all items:

  • Path shows as complete
  • Certificate may be available
  • Achievement recorded

Common Dashboard Actions

ActionHow To
Start a courseClick on the course → Start
Continue a courseClick on In Progress course → Continue
View detailsClick on course name
See due dateLook for date/deadline badge
Access sessionClick on session → Join or View

Dashboard Tips

Check Regularly

  • Review your dashboard daily or weekly
  • Stay on top of assignments
  • Don't let training become overdue

Prioritise

  1. Overdue training - do immediately
  2. Due soon - plan to complete
  3. Mandatory training - high priority
  4. Optional training - when time allows

Track Your Progress

  • Watch your progress bars grow
  • Celebrate completions
  • Note any stuck courses

Troubleshooting

Dashboard won't load

  • Refresh the page
  • Clear browser cache
  • Check internet connection
  • Try a different browser

Course not showing progress

  • Make sure you completed activities
  • Some courses sync with a delay
  • Try refreshing the page
  • Contact support if persistent

Can't start a course

  • Check if it requires previous course completion
  • Verify the course is active
  • Try a different browser
  • Report to your admin

Wrong training showing

  • Training is assigned by your admin
  • Check if it matches your role
  • Speak to your manager if incorrect

Related Guides

  • Getting Started - First time login
  • Booking Sessions - How to book training
  • Downloading Certificates - Get your certificates
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