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OverviewAdmin ConfigurationManagersLearners
HelpPerformance ManagementManagers

Managers

Manager review flow from pre-meeting support to outcomes and completion

Where managers work

Managers use Team Management (/team-management) — not the admin Employee Performance console. You only see direct reports on your reporting line.

Entry pointPurpose
Team Management dashboardOverview of team training and tasks; performance queue tiles when submissions wait
Team member modal → Performance ReviewsSchedule new reviews, open open reviews, view history
Performance review pageFull review form: pre-meeting, outcomes, objectives, lock (/team-management/performance-review)
Training dashboard tasksShortcut when learners submitted pre-meeting — "Schedule team Performance Reviews"
Dashboard queue — appears when learners submitted pre-meeting input.Click image to enlarge

Open a team member review

1

Go to Team Management

Open Team Management from the main navigation (requires manager access).

2

Select the team member

Click the employee to open the team member modal. Open the Performance Reviews section.

3

Open or schedule

Under Open Performance Reviews, click through to an existing review, or use Schedule new Performance Review for an ad-hoc cycle (if no open review exists).

Team member → Performance Reviews — open existing or schedule new.Click image to enlarge

Tip

If the learner already has an open review, scheduling another shows a warning and offers to open the existing record instead — avoid duplicate open reviews.

Manager workflow on the review page

1

Review pre-meeting input

Read learner responses (what went well, blockers, support needed, confidence/momentum/workload scales where configured). If the learner has not submitted, you can complete pre-meeting together during the call and submit on their behalf.

2

Hold the Performance Review conversation

Use shared meeting notes and manager summary fields to capture discussion points. Private manager notes stay manager-visible only where the template separates them.

3

Capture outcomes

Complete manager outcome sections: performance ratings, recommended training, company objective alignment, and optional manager objectives for the next cycle. Company objectives from admin settings are typically mandatory selections.

Manager outcomes — ratings, objectives, and recommended training.Click image to enlarge
4

Lock the review

When all required sections are complete, lock the Performance Review. Locking sets status to locked and returns you to the dashboard. Learners can then view final outcomes on Profile → Performance history.

Tip

One-pass completion is supported — you can enter pre-meeting input and manager outcomes in the same session without leaving the page.

Statuses you will see

StatusManager action
scheduledPrompt learner to start pre-meeting or complete on their behalf
in_progressContinue draft pre-meeting or outcomes
submittedSchedule meeting time if needed; open review and complete outcomes
lockedRead-only unless reopened — view in history
reopenedMake agreed corrections, then lock again

Scheduling the review meeting

From the team member modal you can set a provisional date/time for the Performance Review when scheduling. This helps learners prepare and appears in open review metadata. Use your normal calendar process for the actual meeting invite — TrainMeUK tracks review state, not external calendar bookings unless integrated elsewhere.

Warning

Choose date and time before confirming schedule — the UI validates that a meeting time is set when scheduling from the modal flow.

Reopen a locked review

If a review was locked in error or needs a factual correction after sign-off:

  1. Open the locked review from team member history or the review page
  2. Click reopen and enter a reason when prompted
  3. Edit the necessary sections — status becomes reopened
  4. Lock again when corrections are complete

Audit trail

Reopen and re-lock events are logged. Prefer getting outcomes right at first lock; use reopen for genuine corrections only.

Reporting line expectations

You only manage reviews for users where you are the assigned line manager. If someone appears missing from Team Management, HR may need to update their manager field in User Management.

Admins track organisation-wide overdue queues; you are responsible for your direct reports' submitted and overdue items on the dashboard and in Team Management.

Audit trail visibility

  • Pre-meeting completed on behalf — logged when you submit for the learner
  • Review completed — logged at lock
  • Reopen — logged with reason when provided
  • Entries include actor and target user for compliance reviews

FAQ

The learner did not submit pre-meeting before our call.

Complete pre-meeting together on the review page and save/submit on their behalf, then continue to outcomes in the same session.

Can I cancel a review I scheduled by mistake?

Manager-initiated reviews can be cancelled from the team member modal with confirmation — use when the review was created in error and no work has started.

Why can I not schedule a second open review?

Only one open review per learner at a time. Complete or cancel the existing review first.

Where do recommended training assignments go?

Required recommended training fields on the review form feed into your normal assignment flows where configured — complete them before locking if mandatory on your template.

Related guides

  • Team Management Dashboard — team oversight
  • Learners — learner pre-meeting side
  • Admin Configuration — cadence and templates
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