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Adding FrameworksAdding PoliciesSurvey ConfigurationEmail Notification SettingsAdding External CertificatesLearner Verify
Adding FrameworksAdding PoliciesSurvey ConfigurationEmail Notification SettingsAdding External CertificatesLearner Verify
HelpSettings & ConfigurationAdding Frameworks

Adding Frameworks

Set up compliance frameworks for your organisation

Overview

Compliance frameworks help you:

  • Group related training requirements together
  • Track compliance against regulatory standards
  • Generate framework-specific reports
  • Demonstrate compliance to auditors

Common Compliance Frameworks

FrameworkFocus AreaTypical Training
OfstedEducation & CareSafeguarding, Prevent, First Aid
CQCHealth & Social CareCare standards, Medication, Manual handling
ICO/GDPRData ProtectionGDPR, Information security
HSEHealth & SafetyFire safety, Manual handling, COSHH
FCAFinancial ServicesCompliance, Anti-money laundering
ISO 27001Information SecurityCyber security, Data handling

Creating a Framework

1

Access Framework Management

  1. Log in as an Admin
  2. Go to Admin → Settings
  3. Click on the Frameworks tab
2

Add New Framework

  1. Click Add Framework
  2. The framework form opens
3

Configure Details

FieldDescription
NameClear framework name (e.g., "Ofsted Requirements")
DescriptionWhat this framework covers
Regulatory BodyThe governing body (optional)
StatusActive or Inactive
4

Add Framework Requirements

Link courses that satisfy this framework:

  1. Click Add Course
  2. Select courses from the list
  3. Mark as Required or Optional
  4. Add multiple courses as needed
5

Save Framework

Click Save to create the framework.

Managing Frameworks

Editing a Framework

  1. Find the framework in the list
  2. Click Edit
  3. Update details or linked courses
  4. Save changes

Adding/Removing Courses

  • Open the framework for editing
  • Click Add Course to include more
  • Click remove/X to exclude courses
  • Changes affect compliance calculations

Archiving a Framework

For frameworks no longer needed:

  1. Edit the framework
  2. Set status to Inactive
  3. Historical data is preserved
  4. No longer appears in active reports

Framework Compliance

How Compliance is Calculated

  • Percentage of required courses completed
  • Per user and aggregated
  • Considers course expiry
  • Updates as training is completed

Viewing Compliance

Framework compliance appears in:

  • Admin dashboard widgets
  • Reports → Compliance section
  • Individual user profiles
  • Team management dashboard

Compliance Status

StatusMeaning
CompliantAll required courses completed and valid
Partially CompliantSome requirements met
Non-CompliantKey requirements not met
ExpiredWas compliant but training has expired

Framework Reports

Generating Framework Reports

  1. Go to Admin → Reports
  2. Select Compliance Reports
  3. Filter by specific framework
  4. Set date range
  5. Export as PDF or Excel

What's Included

  • Overall compliance percentage
  • Per-course completion rates
  • Non-compliant users list
  • Expiring certifications
  • Training gaps

Tip

Use framework reports for regulatory audits and inspections. They provide the evidence inspectors need.

Best Practices

Map to Real Requirements

  • Base frameworks on actual regulatory requirements
  • Keep updated as regulations change
  • Include all mandatory training

Don't Over-Complicate

  • Group logically
  • Avoid too many small frameworks
  • Consider combining related requirements

Regular Reviews

  • Review frameworks annually
  • Update when requirements change
  • Archive obsolete frameworks

Use for Planning

  • Identify training gaps
  • Plan training initiatives
  • Budget for compliance

Troubleshooting

Compliance showing incorrectly

  • Check all required courses are linked
  • Verify course expiry settings
  • Ensure user completions are recorded

Can't add a course to framework

  • Check the course is active
  • Verify your permissions
  • Course may already be added

Framework not appearing in reports

  • Check framework status is Active
  • Verify courses are linked
  • Check report filters

Related Guides

  • Exporting Reports - Generate compliance reports
  • Adding Courses - Create courses for frameworks
  • Mandatory Training - Make framework courses mandatory
Next

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