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Getting StartedYour Training DashboardBooking SessionsReading & Acknowledging DocumentsDownloading CertificatesLearner TroubleshootingTroubleshooting Login & Welcome EmailTroubleshooting Courses & Progress
HelpFor LearnersReading & Acknowledging Documents

Reading & Acknowledging Documents

Find assigned PDFs in Catalog → Documents, read them, and confirm you have understood

Some assignments are PDFs (policies, procedures, forms), not courses with quizzes. Completing them means reading the file and confirming the acknowledgement statement — not downloading a course certificate.

Steps

1

Open Catalog → Documents

In the learner app, open Catalog and choose the Documents tab.

2

Check the badge

Needs acknowledgement means you still have to sign this version. Acknowledged means you already signed; you can re-read the current file. Cards also show the type (for example Policy), version (v1.0), document number, and due date.

A document waiting for acknowledgement — open it with ReadClick image to enlarge
3

Read and confirm

Open the PDF, read it, then tick the wording your organisation set (usually “I confirm I have read and understood this document”).

New versions

If a major update is published, the document can return to Needs acknowledgement even if you signed an older version. A change summary may explain what changed.

Admins publish these files from Document Store.

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